Privacy policy platform

In this Privacy Policy, we—DIGITALDRINK AG, headquartered in Regensdorf—describe how we process your personal data when you use our Digitaldrink platform.

If you provide or disclose data to us about other individuals—such as employees, coworkers, customers, or employees of customers—we assume that you are authorized to do so, that this data is accurate, and that we are permitted to process it as described here. By submitting data about third parties, you confirm this. Please also ensure that these third parties have been informed of this Privacy Policy.

The protection of your privacy is important to us. Of course, we only process your data as permitted by Swiss data protection law.

1. who is responsible for processing your personal data?

DIGITALDRINK AG is responsible for the data processing described in this privacy policy, unless otherwise communicated in individual cases. For certain of our services, we may also issue further data protection declarations that apply in addition to or instead of this data protection declaration.

If you have any questions about our handling of personal data or other data protection concerns, you can contact us at the following address:

DIGITALDRINK AG
Althardstrasse 146
8105 Regensdorf
info@digitaldrink.ch

2 What personal data do we process and for what purpose?

2.1 DIGITALDRINK Platform

1. Platform Users: When you use our platform, we process the associated access data (username, encrypted password, IP address, date and time of login and access to our platform, device information (hardware model, operating system version, device identifier, etc.), content viewed (including session replays), system activities, browser type, browser language, referrer information (information on how you arrived at our platform, e.g., a link in a newsletter or the URL of the previously visited website, etc.), in order to enable use of the platform (establishing a connection), ensure system security and stability, analyze the use of our platform to ensure quality, optimize our platform and other services, combat misuse, and for internal statistical purposes.
2. Customers: In order for you, as a user, to gain access to the platform, you or your employer must be a customer of ours. In addition to the access data listed above, we also process the names, contact information, email and billing addresses, contact persons, sales data (for details regarding our processing of sales data, please refer to the relevant provisions in our Terms and Conditions (see www.digitaldrink.ch/agb), in particular the sales data matrix in Appendix 3), contracts, records of services we have provided, reminders and other correspondence, bank account information, and any other information we receive from you or from third parties about you in order to fulfill the contractual relationship. As a customer, you may also receive our newsletter, which you can opt out of at any time—most easily by using the unsubscribe link at the end of each newsletter.
3. Inquiries: If you contact us through our platform (e.g., via features such as chat or similar, or through our contact information) or by other means, we process the information you provide, as well as any access data (see above), in order to respond to your inquiry.

2.2 Other Purposes

We may also use the above-mentioned data to comply with legal obligations and official orders, incl. Communicating with authorities and courts and enforcing and defending against legal claims.

3. to whom do we disclose your personal data?

As part of our business activities and for the purposes set forth in Section 2, we may, to the extent permitted and as we deem appropriate, disclose personal data to third parties, in particular our service providers, so that they can assist us in providing our services. In isolated cases, we also disclose personal data to third parties for their own purposes, e.g., to our auditor for the audit report. In addition to the parties that may already be mentioned in Section 2, this specifically includes the following third parties (collectively, “Recipients”):

• Service providers (such as banks and insurance companies), including data processors (such as IT providers); you can find an overview of our current service providers on the following website: DIGITALDRINK Subcontractor Platform
• Government agencies or other third parties, if we are legally required to do so or if it is necessary to protect our interests—such as to combat abuse or protect our rights—as well as other parties in potential or actual legal proceedings.

Otherwise, we only pass on personal data to third parties if this is necessary to achieve the purposes described in this data protection declaration or for our business activities, if this is provided for by law or in an order, if this is necessary for the enforcement of our legal claims or if you have given your consent. You can contact the person listed under no. 1 above for further information on the disclosure of personal data.

4. does your personal data end up abroad?

The recipients are generally located within Germany. In certain cases, however, we may also disclose personal data to IT service providers and other recipients located abroad (namely in EU or EEA countries, particularly in the case of certain IT service providers). If we transfer data to a country without adequate statutory data protection, we ensure, as required by law, an adequate level of protection through the use of appropriate contracts (in particular based on the so-called Standard Contractual Clauses) or other measures provided for by law to ensure an adequate level of protection, or we rely on statutory exceptions such as, in particular, your consent, the conclusion or performance of a contract, or the establishment, exercise, or enforcement of legal claims. You can obtain further information about the countries in question and the measures implemented from the contact point listed in Section 1.

5 What rights do you have?

Individuals whose data we process have the right to request information about the data processed about them, as well as to request that it be corrected or deleted.

To the extent that our processing is based on consent, data subjects have the right to withdraw that consent at any time with future effect.

To exercise these rights, data subjects may contact us at the address listed above in Section 1. We will process these requests in accordance with the Swiss Data Protection Act and may, in accordance with legal provisions, reject them or grant them only to a limited extent.

6. cookies

We use cookies on our website. These are small text files that are stored on your end device.

We use these cookies to enhance the user experience on the platform (e.g., by saving your login status or language preference). We also use cookies to generate statistical and other analyses of how our platform is used.

Most browsers are preset to accept cookies automatically. You can disable them by deactivating cookies in your browser settings.

7. changes to this privacy policy

It may be necessary to amend this privacy policy from time to time, for example if the law or the way in which we process personal data changes. In this case, we will inform you of the change in a suitable form (e.g. by posting it on our website or sending you an e-mail) and the new version will become binding with this information.

Version November 2023